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Windows 10 Step-by-Step Upgrade UserGuideFujitsu is committed to help you upgrade your PC to Windows 10. This user guide will provide youwith useful information on how to install Windows 10 on your Fujitsu PCs.BEFORE UPGRADINGUpgrade PathsWindows 10 provides upgrade paths from Windows 7 SP1 and Windows 8.1 Update (KB2919355) ornewer updates. Windows 7 (original release), Windows 8, and Windows 8.1 (original release) mustfirst be updated to Windows 7 SP1 or Window 8.1 Update to be able to upgrade to Windows 10.AvailabilityWindows 10 is available from the Windows 10 download page.Non-Supported Upgrade OptionsCross-language installations are not supported if you plan to keep any apps or Windows settings.Cross-architecture upgrade from 32-bit to 64-bit OS is not supported. You will need to do a cleanwipe and install.Data and Operating System BackupIt is always recommended to backup your personal files before you start the Windows 10 upgrade /clean installation.We would advise you to create copies of the recovery DVDs (Recovery Boot Disc, Factory Image Discs& Application Disc) using the Fujitsu MyRecovery or System Restore and Recovery applications.Please ensure that you perform this important step as Fujitsu is not liable for any data loss.Drivers and Utilities DownloadsDrivers for Windows 10 are installed by Windows Update.To ensure a smooth installation procedure, we would recommend you to visit Fujitsu Support Pagefor the Windows 10 drivers, utilities, firmware, applications and documentations.Please download and save them to external media, such as a portable hard disk drive (HDD), toprepare for your Windows 10 upgrade / clean installation.[1]

List of Systems Tested for UpgradeFujitsu has tested the following systems for upgrade to Windows 10. Please follow the step-by-stepinstallation procedure for upgrading these systems to Windows 10.SERIESMODEL NAMEAAH552, AH544, AH564, AH555CELSIUSH730EE752, E733, E743, E753, E544, E554, E734, E744, E754LLH522, LH532 (Non-NVIDIA Graphics)PP702, PH702QQ572, Q702, Q584, Q704, Q335, Q555, Q665, Q775SS752, S762, S792, SH782, S904, S935TT732, T902, T734, T904, T725, T935UUH572, U772, UH554, UH574, U745Fujitsu Requirements and Limitations for Specific FeaturesThere are some limitations after upgrading to Windows 10. Please refer to the Fujitsu Support Pagefor details.The following applications and features will no longer be supported after the Windows 10 upgrade: Auto Rotation UtilityBay Projector SoftwareBluetooth High Speed TechnologyExpressCacheFinger ZoomFujitsu Display ManagerFujitsu Hotkey UtilityIntel Experience CenterIntel PROSet/Wireless WiFi Software toolsIntel Rapid Start TechnologyIntel Smart Connect TechnologyIntel WiDiMcAfee Internet SecurityNorton Internet SecurityQuick Start Setting / Power Button SettingOmniPass[2]

Windows 10 Requirements and NotesThe upgradeability of a device has factors beyond the system specification. This includes driver andfirmware support, application compatibility, and feature support, regardless of whether or not thedevice meets the minimum system specification for Windows 10.Applications, personal files and Windows settings will migrate as part of the upgrade; however someapplications or settings may not migrate.Some features of Windows 7, Windows 8, and Windows 8.1 have been deprecated, and there areadditional requirements to use certain Windows 10 features. For details, please ows-10-specifications[3]

PRE-UPGRADE STEPSPlease follow the below steps before upgrading to Windows 10:1) Login as AdministratorSign into your computer using an account with system administrator permissions2) Connect to the InternetConnect your computer to the internet before commencing on the upgrade.3) Connect Your Computer to an AC PowerIt is important to connect an AC adapter to your system during upgrade.4) Ensure Your Windows PC has the Latest Windows UpdatesWe would recommend you to apply all important Windows updates via "Windows Update"before proceeding with the Windows 10 upgrade.5) Backup Hard Disk DataWe would recommend you to perform a full backup of your files in case the upgrade procedurefails. Please backup all your important data and save them in a safe location before the upgrade.The following are a few suggestions on how to backup your critical data safely: Copy the important data to a network folderBurn the data to a CD or DVDBackup to an external storage (such as a hard drive or USB thumb drive)** NOTE: Fujitsu is not liable for any data loss during the upgrade process.6) Burn Windows Recovery MediaWe would recommend you to create System Recovery DVDs before performing any upgradeactions.Please ensure that you have a copy of the Recovery Boot Disc, Factory Image Discs & ApplicationDisc. You may use the recovery media set in case you wish to revert the systems back toWindows 8/8.1 or Windows 7.However, all user data will be lost after the reverse process.7) Clear Security PasswordsWe would recommend you to clear the security feature passwords before the upgrade, asfollows: BIOS Setup Passwords (Master / User)BIOS Hard Disk Passwords (Master / User)Security Panel Passwords (Supervisor / User)** NOTE: If necessary, please backup your OmniPass profile. Fujitsu is not liable for any data lossduring the upgrade process.[4]

8) Download Windows 10 Drivers, Utilities, Firmware, Applications and DocumentationsPlease visit the Fujitsu Support Page for the latest Windows 10 drivers, utilities, firmware,applications and documentations.9) Software Utility and Driver Un-installation/Update ProcedureReferring to your hardware configuration, please uninstall/update the following applications,drivers, and utilities to the Windows 10 compatible versions before or after upgrading toWindows 10:SOFTWARE NAMEACTION BEFORE UPGRADEACTION AFTER UPGRADEAuto Rotation UtilityUninstallUse OS Auto RotationBay Projector SoftwareUninstallNot Supported-Not SupportedExpressCacheUninstallNot SupportedFinger ZoomUninstallNot SupportedUninstall and Update--UpdateUninstallNot SupportedFujitsu Disc Burning Utility-Uninstall and UpdateFujitsu FUJ02B1 Device Driver-UpdateFujitsu FUJ02E3 Device Driver-UpdateUninstall and Update-UninstallNot Supported-UpdateUpdate-UninstallInstall Function ManagerFujitsu Power Saving Utility (Win 8.1)-Update Function ManagerFujitsu Shock Sensor Utility-UpdateFujitsu System Extension Utility-UpdateFujitsu System ManagerUninstallUpdateIntel Atom Processor Z3700 SeriesDriversUpdate-Intel Experience CenterUninstallNot SupportedBluetooth High Speed TechnologyFujitsu Battery UtilityFujitsu BIOS DriverFujitsu Display ManagerFujitsu Function ManagerFujitsu Hotkey UtilityFujitsu Pointing Device Utility (Win 7)Fujitsu Pointing Device Utility (Win8.1)Fujitsu Power Saving Utility (Win 7)Table continued on next page.[5]

SOFTWARE NAMEACTION BEFORE UPGRADEACTION AFTER UPGRADEIntel PROSet/Wireless WiFiSoftware tools-Not SupportedIntel Rapid Start TechnologyUninstallNot SupportedIntel Rapid Storage TechnologyUpdate-Intel Smart Connect TechnologyUninstallNot SupportedIntel WiDiUninstallUse OS MiracastLIFEBOOK Application PanelUpdate-McAfee Internet SecurityUninstallNot SupportedNorton Internet SecurityUninstallNot SupportedOmniPassUninstallNot Supported-UpdateQuick Start Setting /Power Button SettingUninstallNot SupportedRealtek Camera Driver-UpdateUp Time MonitorUpdate-Wireless Radio Switch DriverUpdate-PalmSecure Sensor Driver[6]

UPGRADE STEPS1) Run the Upgrade ToolThe tool is available from the Windows 10 download page.2) Select [Upgrade this PC now]3) Select Language and PreferencesClick [Next] to continue.4) Accept the End-User Licensing Agreement (EULA)Click [Accept] to accept the EULA and continue with the upgrade.Clicking [Decline] will exit the upgrade.5) Start the UpgradeOnce download is completed, it will run through pre-install checks. If any warning messageappears, please follow the instructions on the screen to resolve the issue.After passing the pre-install checks, click [Start the upgrade now] to upgrade immediately.6) Upgrade InstallationSystem restarts and the upgrade installs.7) Completing InstallationOnce the installation is completed:a)b)c)d)Restart occurs and system starts first boot experience.Sign-in screen displays, depending on the type of account.Click [Use express settings] to continue, or click [Customize settings] to personalize settings.Click [Next] to use the Windows 10 default apps, or click [Let me choose my default apps] tochange defaults.e) Logon to Windows.8) Continuing SetupIf you entered the password incorrectly previously, a screen will be shown prior to the colorscreen below prompting you to re-enter it.9) Process Completed For Local Accounts (with no password), Microsoft Account, Domain and Azure ActiveDirectory (AAD) accounts, the logon screen will be displayed. For Local Accounts that had already provided passwords, you will see the Desktop.[7]

CLEAN INSTALL STEPS1) Create Installation MediaYou can create your own installation media using either a USB flash drive or a DVD. However,DVD installation is highly recommended. To get the installation media, please visit the Windows10 download page for more information.2) Boot up the System with the Windows 10 Installation Disc3) Select Language and PreferencesClick [Next] to continue.4) Click [Install now]5) Enter the Product KeyType the product key into the text box, and then click [Next].** NOTE: Skip this step if you have successfully upgraded to Windows 10 with the upgrade offerpreviously.6) Read and Accept the Microsoft Software License TermsClick [I accept the license terms] (required to use Windows), then click [Next].7) Select Custom InstallClick [Custom: Install Windows only (advanced)] to proceed with clean install.Note: All user data will be deleted. Please ensure that you have the corresponding backups.8) Delete All PartitionsSelect each partition and click [Delete] to remove all partitions on your hard disk. Then select thefreed up unallocated space and click [Next] to continue.9) Installing WindowsWindows 10 clean installation begins.10) Get ConnectedIf you use a wireless network, connect to your access point.11) Configure Windows SettingsClick [Use express settings] to automatically configure your Windows 10 settings.Note: This step is optional. If you prefer your own settings, click [Customize settings] instead.12) Select the Owner of the PCSelect [My organization] or [I own it], and follow the instructions.[8]

13) Setup AccountIf you have a Microsoft account, enter your account name and password, then click [Sign in].If you want to use a new Microsoft account, click [Create one!].Otherwise, click [Skip this step] to create a Local account.14) Setup a PINIf you wish to use a PIN, click [PIN me!] and follow the instructions.Please click [Skip this step] if it is unnecessary.15) OneDrive Opt-inClick [Next] to opt-in to OneDrive. Otherwise click [Save new files only to this PC by default].16) Cortana Opt-inClick [Next] to opt-in to Cortana. Otherwise click [Not now].17) Installing Apps18) Setup CompletedPlease wait a while before Windows starts up.[9]

POST-UPGRADE STEPSAfter upgrading your PC to Windows 10, Fujitsu recommends that you install a few updates.Please proceed to install all the drivers, utilities and applications.a) Installation of the latest Windows Updates from Microsoftb) Installation of the drivers and utilities downloaded** NOTE: For the updated Fujitsu MyRecovery, also known as Fujitsu Restore and Recovery, theRecovery Disc burning feature will be limited to ONE time only. Please handle your RecoveryDiscs with care and keep it safe.c) You may refer to the Fujitsu Support Page for any update patches. Whenever available,please download and apply the update patch.After completing the installation of all drivers, utilities and applications, you may visit MicrosoftWindows 10 pages to learn more.Fujitsu and the Fujitsu logo are registered trademarks of Fujitsu, Ltd. Windows is a registeredtrademark of Microsoft Corporation.All other trademarks mentioned herein are the property of their respective owners. We cannotguarantee the accuracy of the contents of this document. We disclaim liability for errors, omissionsor future change. 2015 Fujitsu PC Asia Pacific, Ltd. All rights reserved.[10]

Windows 10 provides upgrade paths from Windows 7 SP1 and Windows 8.1 Update (KB2919355) or newer updates. Windows 7 (original release), Windows 8, and Windows 8.1 (original release) must first be updated to Windows 7 SP1 or Window 8.1 Update to be able to upgrade to Windows 10. Availability Windows