Your Widex hearing aid(To be filled out by the hearing care professional)Your hearing aid series:2

PROGRAM Universal Audibility Extender Quiet Audibility Extender Transport Audibility Extender Urban Audibility Extender Party Audibility Extender Music Audibility Extender T Audibility Extender M T Audibility ExtenderSPECIAL PROGRAMS Zen Audibility Extender3

PROGRAM Phone Audibility ExtenderSMARTTOGGLE PROGRAMS Zen Audibility Extender Phone Audibility ExtenderNOTERead this booklet and the booklet "Ear-sets for Widex hearing aids"carefully before your start using your hearing aid.4

CONTENTSYOUR WIDEX HEARING AID.7Welcome to Widex. 7Important safety information. 10THE HEARING AID. 14Indications for use. 14Intended use. 15The battery. 15Sound signals.20How to tell right from left.22Turning the hearing aid on and off.23Putting on and removing your hearing aid. 25Sound adjustment. 27Programs. 30Using a phone with hearing aids. 35CLEANING.36Tools. 365

Cleaning the hearing aid.36ACCESSORIES. 39TROUBLESHOOTING.41REGULATORY INFORMATION. 45EC directives.45FCC and IC statements.47SYMBOLS. 536

Your Widex Hearing AidWelcome to WidexCongratulations on your new hearing aid.Use your hearing aid regularly, even if it takes some time gettingused to it. Infrequent users don’t usually get the full benefit of ahearing aid.NOTEYour hearing aid and its accessories may not look exactly as illustrated in this booklet. We also reserve the right to make any changeswe consider necessary.7

Your hearing aid at a glanceThe illustration shows your hearing aid without the ear-set. Forfurther information on the ear-set see the ear-set manual. Theear-set consists of an earwire and an ear-tip, and it is the part ofyour hearing aid that you wear inside your ear.31/28

1. On/off switch2. Battery drawer with nail grip3. Program button9

Important safety informationRead these pages carefully before you begin using your hearingaid.Hearing aids and batteries can be dangerous if swallowed orused improperly. Swallowing or improper use can result in severe injury or even fatalities. In case of ingestion, contact adoctor immediately.Take your hearing aids out when you are not using them. Thiswill help to ventilate the ear canal and prevent ear infections.Contact your doctor or hearing care professional immediately ifyou suspect you may have an ear infection.Remove your hearing aids before showering, swimming or using a hair dryer.10

Do not wear your hearing aids when applying perfume, spray,gels, lotion or cream.Do not dry your hearing aid in a microwave oven - this will ruinit.Never use other people’s hearing aids and never allow othersto use yours, as this could damage your hearing.Never use your hearing aids in environments where there maybe explosive gases, such as in mines, etc.Keep hearing aids, their parts, accessories and batteries awayfrom children.Never try to open or repair the hearing aid yourself. Contactyour hearing care professional if you need to have your hearing aid repaired.11

Your hearing aids contain radio communication technology. Always observe the environment in which you are using them. Ifany restrictions apply, you must take precautions to complywith these.Your hearing aid is very powerful and it can play sounds thatexceed a level of 132 dB. There may therefore be a risk ofdamaging your remaining hearing.Do not expose your hearing aids to extreme temperatures orhigh humidity, and dry them quickly if they get wet, or if youperspire heavily.Your hearing aids should be stored and transported within thetemperature and humidity ranges of -18 C to 40 C (-0,4 F to104 F) and 10%-95% rH.12

Storage and transportation up to 60 C (140 F) with 10%-95% rHcan be accepted in shorter periods (duration of max. of 2 weeks).Your hearing aids are designed to operate from 0 C (32 F) to50 C (122 F).For more information about your hearing aids, visit:

The hearing aidIndications for useThe hearing aids are indicated for individuals with a range ofhearing loss from minimal (10dB HL) to severe-to-profound (100dB HL)] and all hearing loss configurations.They are to be programmed by licensed hearing care professionals (audiologists, hearing aid specialists, otolaryngologists) whoare trained in hearing (re)habilitation.14

Intended useThe hearing aids are intended as air conduction amplification devices to be used in everyday listening environments. The hearingaids may be equipped with the Zen program intended to providea relaxing sound background (i.e. music/noise source) for adultswho desire to listen to such a background in quiet.The batteryUse a type 312 zinc-air battery for your hearing aid.Always use a fresh, new battery that is precisely the kind recommended by your hearing care professional.15

NOTECheck that the battery is completely clean and free of any residuebefore inserting it in the hearing aid. Otherwise your hearing aidmay not function as expected.Never attempt to recharge your hearing aid batteries, as theycould explode.Never leave a flat battery in the hearing aids while storingthem. It could leak and ruin your hearing aid.Dispose of used batteries as indicated on the packaging andtake note of the expiry date.16

Low battery indicationWhen the battery is flat, a sound signal will play. If the batterydrains suddenly there may however be no warning. We recommend carrying a spare battery with you wherever you go.Changing the batteryTo change the battery, do as follows:Use the nail grip to gently swingthe battery door open and remove the old battery.17

Take the adhesive tab off thenew battery and make surethere is no sticky substance lefton it. Let it "breathe" for 60 seconds.18

Now place the new battery in the drawer as shown.Close the drawer. If it doesn't close easily, the battery is notplaced correctly.If you are not using the hearing aid for a few days, remove thebattery.19

NOTEAvoid dropping your hearing aid - hold the hearing aid above a softsurface while changing the battery.Sound signalsYour hearing aid plays sounds to inform you that certain featureshave been activated or that you have changed programs. Thesesounds may be spoken messages or tones, depending on yourneeds and preferences.20

Program 1Message/one short beepProgram 2Message/two short beepsProgram 3Message or three short beepsProgram 4Message/one short and one long beepProgram 5Message/one long beep and two short beepsZen Message/toneAsk your hearing care professional to turn these sounds signalsoff if you don't need them.Lost partner(Only available in wireless 440-series)21

Your hearing care professional can turn on a feature in your hearing aid that warns you whenever it loses contact with the hearingaid in the opposite ear. You will hear a spoken message in yourear.How to tell right from leftThe hearing aid for your right ear has a red mark. The hearing aidfor your left ear has a blue mark.22

Turning the hearing aid on and offTo turn the hearing aid on, close the battery lid. The hearing aidwill play a sound signal to indicate that it is on, unless your hearing care professional has deactivated this function.23

To turn off the hearing aid, push the battery lid downwards.NOTEYou can also cup the hearing aid in your hand to verify that it isturned on. If it's on, it will whistle.Don't forget to turn off the hearing aid when it is not in use.24

Putting on and removing your hearing aidInsert the ear-set in the ear while holding the lower part of thetube. Pulling the outer ear upwards and backwards at the sametime can be helpful.Then place the hearing aid behind the ear. The hearing aid shouldrest comfortably on the ear, close to your head.25

Your hearing aid can be fitted using different types of ear-sets.See the separate ear-set manual for more information about yourear-set.NOTEIf the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing irritation, redness or the like, contact your hearing careprofessional.Removing the hearing aidStart by removing the hearing aid from behind the ear.26

Then take the ear-set carefully out of the ear canal while you holdthe lower part of the tube.Sound adjustmentYour hearing aid adjusts the sound automatically according toyour sound environment.27

If you have a remote control, you can also adjust the sound manually to achieve more comfort or more audibility, depending onyour needs and preferences. For more information on how thisworks, consult your hearing care professional.Depending on the hearing aid settings and features, any soundadjustment you make will affect both hearing aids.Each time you operate the volume control, you will hear a beeptone unless your hearing care professional has deactivated thisfunction. When you reach the maximum or minimum setting, youwill hear a steady tone.To mute your hearing aid do as follows: Keep pressing the lower part of the volume key on the remotecontrol until you can hear the steady soundTo turn the sound on again:28

Press the upper part of the volume key or Change programAny adjustment of the volume will be cancelled when you turn offyour hearing aid or if you change program.29

ProgramsPROGRAMUSEUniversalFor everyday useQuietSpecial program for listening in quiet environmentsTransportFor listening in situations with noise fromcars, trains, etc.UrbanFor listening in situations with changingsound levels (in supermarkets, noisyworkplaces or similar)PartyFor listening in situations with manypeople talking at the same time30

PROGRAMUSEMusicFor listening to musicTWith this program you listen through thehearing aid's telecoil, which allows youto listen directly to the sound withoutbackground noise (requires a teleloopsystem)M TThis program is a combination of thehearing aid's microphone and the telecoil. You listen to the sound source, butcan also hear other soundsSPECIAL PROGRAMS31

PROGRAMUSEZenPlays tones or noise for a relaxing soundbackgroundPhoneThis program is designed for listening tophone conversationsSMARTTOGGLEPROGRAMSZen This program is similar to Zen but allowsyou to listen to different types of tonesor noise32

PROGRAMUSEPhone This program lets you listen to the phoneand avoid the surrounding sounds. Oneof your hearing aids transmits the phoneconversation to the other, so that youcan listen with both earsNOTEYou can only have one SmartToggle program on your hearing aid.Depending on your hearing loss, your hearing care professionalcan activate the Audibility Extender feature. Ask your hearingcare professional if you could benefit from this.If your needs and preferences change over time, your hearingcare professional can easily change your program selection33

Changing programsTo change programs, simply push the program button.NOTEThe Phone program can't be accessed using a remote control.Zen To access this program, press and hold the program button formore than one second. A quicker press then allows you to cyclethrough the available Zen styles. To exit the program, press andhold down the program button for more than one second.Phone To access this program, press and hold the program button formore than one second. To leave it repeat the same procedure.34

Using a phone with hearing aidsWhen you use a phone, hold it against yourhead at an angle above your ear, ratherthan directly against the ear.35

CleaningToolsYou will receive the following cleaning tools with your hearingaid. wax removing toolShort wax removing toolBattery magnetCleaning the hearing aidCleaning your hearing aid every day will make it more efficientand more comfortable to wear.36

Wipe the hearing aid with a softcloth (for example the cloth youreceived from your hearing careprofessional).If the microphone openings arestill blocked, contact your hearing care professional.Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some people use a special dehumidifier like Widex Dry-Go tohelp keep their hearing aids dry and clean. Ask your hearing careprofessional if this is right for you.Leave the battery compartment open to ventilate the hearing aid.For information on how to clean your ear-set, see the ear-setmanual.37

Do not use any kind of liquid or disinfectant to clean your hearing aid.Clean and inspect your hearing aid every day after use to checkthat it is not broken. If the hearing aid breaks while you arewearing it, leaving small fragments in your ear canal, contactyour doctor. Never try to take out the fragments yourself.38

AccessoriesYou can use a variety of accessories with your hearing aid. To seewhether you could benefit from using these accessories, ask yourhearing care professional.NameUseRC-DEXremote controlTV-DEXfor listening to TV and audioPHONE-DEX*for easy landline useFM DEXfor streaming audio and FM signalsT-DEXfor connecting hearing aids to mobile phonesvia a telecoil39

NameUseUNI-DEXfor connecting hearing aids to mobile phonesCALL-DEXfor easy wireless connection to mobilephonesCOM-DEXfor wireless connection to mobile phones andother devices via bluetooth*Available in some countries only.40

TroubleshootingThese pages contain advice on what to do if your hearing aidstops working or if it doesn't work as expected. If the problempersists, contact your hearing care professional.ProblemThe hearing aid iscompletely silentPossible causeSolutionIt is not turned onMake sure the battery drawer iscompletely closedThe battery doesnot workInsert a new battery41

ProblemPossible causeSolutionThe hearing aidYour ear is blockedvolume is not pow- by earwaxerful enoughYour hearing mayhave changedContact your doctorThe hearing aidwhistles continuouslyYour ear is blockedby earwaxContact your doctorYour two hearingaids are not working in synchronyThe connection between the hearingaids is lostTurn them off andon again42Contact your hearing care professional/doctor

ProblemThe hearing aids donot respond with acorrespondingchange in volumeor program to thecontrol devicePossible causeSolutiona. The device is used a. Move the devicebeyond the transcloser to the hearmission rangeing aids.b. Move away fromb. Strong electroknown source ofmagnetic interferEM interferenceence in the vicinityc. Check with yourc. The device andhearing care prothe hearing aids arefessional to makenot matchedsure the device ismatched withhearing aids43

ProblemYou hear “interrupted” speech (onand off) from thehearing aids or nospeech (muted)from the transmitting hearing aid.Possible causeSolutiona. The battery in one a. Replace batteryof the hearing aids in one or bothhas expiredhearing aidsb. Strong electromagnetic interference in the vicinityb. Move away fromknown sources ofinterferenceNOTEThis information covers only the hearing aid. See the “Ear-sets forWidex hearing aids” user manual for information specific to yourear-set. If the problems persist, contact your hearing care professional for assistance.44

Regulatory informationEC directivesDirective 1999/5/ECHereby, Widex A/S declares that this U-FS is in compliance withthe essential requirements and other relevant provisions of Directive 1999/5/EC.A copy of the Declaration of Conformity according to 1999/5/ECcan be found at:

Information regarding disposalElectrical and electronic equipment (EEE)contains materials, components and substances that can be hazardous and present a risk to human health and the environmentwhen waste electrical and electronic equipment (WEEE) is nothandled correctly.Do not dispose of hearing aids, hearing aid accessories and batteries with ordinary household waste. (Continues on next page).46

(Continued) Hearing aids, batteries and hearing aid accessoriesshould be disposed of at sites intended for waste electrical andelectronic equipment, or given to your hearing care professionalfor safe disposal. Proper disposal helps to protect human healthand the environment.FCC and IC statementsFCC ID: TTY-UFSIC: 5676B-UFSFederal Communications Commission StatementThis device complies with part 15 of the FCC Rules. Operation issubject to the following two conditions:(1) This device may not cause harmful interference, and47

(2) this device must accept any interference received, includinginterference that may cause undesired operation.NOTE:This equipment has been tested and found to comply with thelimits for a Class B digital device, pursuant to part 15 of the FCCRules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur ina particular installation. If this equipment does cause harmful interference to radio or television reception, which can be deter-48

mined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:— Reorient or relocate the receiving antenna.— Increase the separation between the equipment and receiver.— Connect the equipment into an outlet on a circuit differentfrom that to which the receiver is connected.— Consult the dealer or an experienced radio/TV technician forhelp.NOTE:49

This equipment complies with FCC radiation exposure limits setforth for an uncontrolled environment. This transmitter must notbe co-located or operating in conjunction with any other antennaor transmitter.Changes or modifications to the equipment not expressly approved by Widex could void the user’s authority to operate theequipment.Industry Canada Statement / Déclaration d’industrie CanadaUnder Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser)gain approved for the transmitter by Industry Canada.50

To reduce potential radio interference to other users, the antennatype and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary forsuccessful communication.This device complies with Industry Canada licence-exempt RSSstandard(s). Operation is subject to the following two conditions:(1) this device may not cause interference, and(2) this device must accept any interference, including interference that may cause undesired operation of the device.Conformément à la réglementation d’Industrie Canada, le présentémetteur radio peut fonctionner avec une antenne d’un type etd’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada.51

Dans le but de réduire les risques de brouillage radioélectrique àl’intention des autres utilisateurs, il faut choisir le type d’antenneet son gain de sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une communication satisfaisante.Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitationest autorisée aux deux conditions suivantes :(1) l’appareil ne doit pas produire de brouillage, et(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.52

SymbolsSymbols commonly used by Widex A/S in medical device labelling erThe product is produced by the manufacturer whosename and address are stated next to the symbol. Ifappropriate, the date of manufacture may also bestated.Catalogue numberThe product’s catalogue (item) number.53

SymbolTitle/DescriptionConsult instructions for useThe user instructions contain important cautionaryinformation (warnings/precautions) and must beread before using the product.WarningText marked with a warning symbol must be readbefore using the product.54

SymbolTitle/DescriptionWEEE mark“Not for general waste”When a product is to be discarded, it must be sent toa designated collection point for recycling and recovering to prevent the risk of harm to the environment or human health as a result of the presence ofhazardous substances.CE markThe product is in conformity with the requirementsset out in European CE marking directives.55

SymbolTitle/DescriptionRCM markThe product complies with electrical safety, EMC andradio spectrum regulatory requirements for productssupplied to the Australian or New Zealand market.InterferenceElectromagnetic interference may occur in the vicinity of the product.56


WIDEX A/SNymoellevej 6, DK-3540 Lynge, Denmarkwww.widex.comManual no.:9 514 0317 001 #01Issue:9 514 0317 001 #012015-09

WIDEX UNIQUE USER INSTRUCTIONS THE WIDEX UNIQUE FAMILY U-FS model Receiver-in-the-ear. Your Widex hearing aid (To be filled out by the hearing care professional) Your hearing aid series: 2. PROGRAM Universal Audibility Extender Quiet Audibility ExtenderFile Size: 365KB