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RDX Compatibility GuideRevision: 1.2.4.May 06, 2014

RDX Compatibility Guide 1.2.4.Backup Software CompatibilityRDX products from Tandberg Data are supported by the backup applications listedbelow (please click on company name for up & RecoveryArchiwarePresStoreAtempoTime NavigatorBakBoneNetVaultCAArcserveCAArcserve D2DCommVaultShimpanaRetrospectEMCEMCNetworkerData ProtectorHPIBMTivoli Storage ManagerMicrosoftWindows NT Backup1MicrosoftWindows Server Backup Utility 4, 5, 6O pen SourceTar2ParagonHard Disk ManagerParagonProtect & RestoreSEPSesamStorageCraftShadow Protect2SymantecBackup ExecSymantecBackup Exec System RecoveryTandberg DataAccuGuardVeeamBackup & ReplicationYosemiteTapewareNotes:1. A hotfix is available from Microsoft that allows NT Backup on Windows Server2003 to support spanning across RDX cartridges. See Microsoft KB article932059.2. For spanning across RDX cartridges use the tar –M –L size option (where size isthe cartridge capacity in kilobytes) when creating multiple-volume backups. Formore information, refer to the main page for tar.3. Backup Exec version 12.5 is not compatible with Windows Server 2008 R24. The Microsoft native backup utility included with Server 2008 R2 has thefollowing limitations:a. Scheduled image backup is not supported.b. Individual file restore is not supported.c. Partial system backup is not supported.d. Limited in removable mode.5. For Windows Server 2012 Hotfix KB xxx is required6. Works only with USB 3.0 Drives05/06/20141

RDX Compatibility Guide 1.2.4.Operating System CompatibilityRDX products are compatible with the following operating systems:Operating SystemWindows XPWindows Vista SP1Windows 7Windows 8Windows Server 2003Windows Server 2003 R2Windows Server 2008Windows Server 2008 R2Small Business Server 2008Small Business Server 2011Windows Server 2012Windows Server 2012 R2MacOSCentOS LinuxFedora Core 5RHELSLESHome and Professional32 & 64 Bit Business Editions32 bit & 64 bit32 bit & 64 bit, all Editions32 bit & 64 bit, all Editions32 bit & 64 bit, all Editions32 bit & 64 bit, all EditionsAll EditionsAll EditionsOS X 10.4 and laterVersion 4.2, kernel version 2.6.9 and laterKernel version 2.6 and laterRHEL 3.0 Update 7 and laterSLES 9 Service Pack 3 and laterNotes21243Notes:1. Small Business Edition backup wizard does not allow the user to select the RDXor any other removable drive as the backup target. Workaround is listed inMicrosoft KB article 925097 or use NT Backup.2. There are limitations with the native backup application.3. SLES 9 Service Pack 3 does not support SATA ATAPI devices and thereforedoes not support the RDX Internal SATA device.4. Windows Server 2012 R2 not yet released05/06/20142

RDX Compatibility Guide 1.2.4.File System CompatibilityIn principle the RDX cartridge can be formatted for any file system. The following filesystems have been tested by Tandberg Data:File SystemFAT32NTFSexFAText2ext3ext4Mac OSExtended05/06/2014OS (s)Windows XPWindows Vista SP1Windows Server 2003Windows Server 2003 R2Windows Server 2008Windows Server 2008 R2Windows XPWindows XP ProWindows Vista SP1Windows 7Windows 8Windows Server 2003Windows Server 2003 R2Windows Server 2008Windows Server 2008 R2Windows Server 2012Windows Server 2012 R2Windows 7Windows 8Windows Server 2008Windows Server 2008 R2Windows Server 2012Windows Server 2012 R2LinuxLinuxLinuxMac OSHPFSNotes Max file size 4GB Windows does not allow user toreformat cartridge as FAT32 Windows Explorer may not displayvolume label the first time a cartridge isinserted3

RDX Compatibility Guide 1.2.4.SATA Host Bus Adapter CompatibilityTandberg Data has tested the internal SATA RDX dock against the SATA Host BusAdapters listed below:HBA or MotherboardIntel ICH6Intel ICH6RIntel ICH7Intel ICH7RIntel ICH8RIntel ICH9RIntel ESB2Silicon Image 3112Silicon Image 3114Silicon Image 3124Intel S3000AHV MotherboardPromise SATA300 TX4 4-portPromise TX300Broadcom HT1000Notes1, 2, 311, 2, 3non-RAID or Matrix RAID modes - 45, 7,8 (not a recommended configuration)5, 7,8 (not a recommended configuration)6Notes:1. Silicon Image HBA’s may require updated BIOS and drivers to work with SATAATAPI devices.2. Can only format the cartridge using the “quick format” option under Windows.3. Windows Check Disk utility does not operate correctly.4. Does not work in Intel Embedded Server RAID mode.5. Eject button does not operate correctly.6. May require a driver update from Broadcom in order to operate in QDMA mode.7. Write protected cartridges cannot be read on Windows hosts due to a limitationof the Promise driver . The issue has not been tested on Linux systems.8. Use of Promise SATA add-in card with button eject requires RDX host toolsrelease 1.33 or later and registry key workaround valueHKEY CURRENT nfiguration\ScsiMediaDetectionto be set. Setting this registry key may keep the cartridge volume label from beingdetected in some cases.05/06/20144

RDX Compatibility Guide 1.2.4.USB CompatibilityThe USB RDX drives work with all USB controllers. Tandberg Data has tested the USBRDX drives against the USB controller types listed below (using specific controllers frommost major USB controller manufacturers):Host Controller TypesEHCI (2.0)Enhanced Host ControllerInterfaceUHCI (1.1)Universal Host Controller InterfaceOHCI (1.1)Open Host Controller InterfaceNotesThe USB RDX drive is compatible with the USB Mass Storage Specification forBootability 1.0.The USB RDX drives are certified to meet the USB-IF High Speed ComplianceStandards for USB2.0 and USB3.0.The following USB 3.0 PCIe HBAs are certified (NEC / Renesas Chipset):Akasa AK-PCCK 3-02DeLock 89243 PCIe05/06/20145

RDX Compatibility Guide 1.2.4.Eject Button SupportWindowsWindows does not have native support for removable disk drives. Specifically, theoperating system does not allow the eject button to operate with cartridges formattedwith the NTFS file system. It does allow the user to eject the cartridge using WindowsExplorer (right-click on drive letter, select “Eject”).Tandberg Data supplies a utility that allows the eject button to operate properly onWindows. This utility runs as a Windo ws service. See the RDX Utility Users Guide forinstallation instructions.Linux/Mac OS XLinux and Mac OS X do not typically support the eject button operation. Use therecommended system method to eject the removable media.05/06/20146

Symantec Backup Exec Tapeware Yosemite Microsoft Windows NT Backup 1 Microsoft Windows Server Backup Utility 4, 5, 6 CA Arcserve 2 Tar Open Source Tandberg Data AccuGuard Notes: 1. A hotfix is available from Microsoft that allows NT Backup on Windows Server 2003 to support spanning a