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CONNECT uDYNAMO DEVICEAUDIO JACK CONNECTIONWhen using the uDynamo’s audio jack connection, make certain to set up QwickPAY to communicate with the audio device. Plug theuDynamo into the audio jack. Then launch QwickPAY and tap on MENU. Then tap on QWICKPAY SETTINGS. Select the uDynamo device (‘On’).Then press the DONE button. Updating SETTINGS will accomplish the following:1. The volume of the device will be automatically turned up to max when the uDynamo is plugged in. (If you have a physicalmute button on your device, QwickPAY cannot automatically detect this and you will need to turn mute OFF.);2. Turn the device ON and OFF automatically, to save on battery usage. (QwickPAY will turn on automatically only while youare on a transaction swipe screen and power off as soon as you go to another screen in order to decrease the frequency ofrecharging.)The device is now connected and ready to use.NOTE: Protect the uDynamo’s audio jack by folding it in when not in use. The uDynamo has no user controls. It requires QwickPAY tocontrol the operation of the card reader.CHARGINGCard transactions may be performed using either the audio jack or USB interface while the uDynamo is charging. To charge thebattery, connect the device to a USB host interface or an external charging adapter. Ensure the LED indicator shows that the batteryis charging (alternating amber and green). The uDynamo is powered by rechargeable internal lithium-ion batteries. The uDynamocan process up to 300 swipes on a single battery charge. If the reader is left on awaiting a card swipe, the battery will deplete in 3.5hours. Recharging can take up to 6 hours.LED INDICATORSColorFlashingPatternIconMeaningOffOffIf a card has not just been swiped, the device is powered off or the battery is fully discharged.RedShort FlashStartup Mode: The device has just been powered on and is performing a self-test.GreenSteady OnIdle Mode: If configured to require authentication, the device is waiting for authentication. Otherwise, the device is in the Fully Charged state and is ready to read a card.GreenRapid FlashIdle Mode: Authentication has been established and the device is ready to read a card. In this mode, the LED does not indicate the battery state.Amber/GreenFlash/BlinkIdle Mode: The device is charging and is in the Healthy Battery state (between the Fully Charged state and the Low Battery state).Red/GreenFlash/BlinkIdle Mode: The device is charging OR not charging, and is in the Low Battery state. Card swipes and commands are available. Charge the device to the Healthy Battery state.AmberSteady OnIdle Mode: The device is charging and is in the Critically Low Battery state. Card swipes and most commands are unavailable. Charge the device to at least the Low Battery statebefore using.RedRapid FlashIdle Mode: The device is not charging and is in the Critically Low Battery state. Card swipes are not available. Stop using the device, disconnect it from the mobile device, andcharge it until it reaches the Healthy Battery state.RedSteady OnStartup Mode: At power on - failed the self-test. Card swipes and commands are unavailable. Idle Mode: At Authentication - failed (LED does not indicate the battery). Attempt tore-authenticate, or power off the device, check authentication configuration, and power the device back on.GreenTwo SecondsOnActive Mode: Device has successfully read a swiped card. After this, the LED shows the device status.RedTwo SecondsOnActive Mode: If the device was previously in authenticated mode, that mode has timed out. Re-establish authentication. Active Mode: If a card has just been swiped, the device has failed to decodecard data. After this, the LED shows the device status. Swipe again. Startup Mode: If the device has just been powered on, the device is not charging, and self-test has detected the Low Batterystate. After this, the LED shows the device status.10

AUTOMATIC DEVICE DETECTIONDevice Not ReadyDevice ReadyIf the device is not ready or cannot be properlydetected you will see a red bar and a message withthe device type and “.Not Ready” on the transactionscreen.If the device is ready and properly detected you will seea green bar with the device type and the message“.Ready” on the transaction screen.11

section2APPLICATION OVERVIEWQWICKPAY DEMOTry QwickPAY for free with the QwickPAY Demo. The Demo mode allows you to experience QwickPAY featureswithout using a live account.QWICKPAY MENUReview the complete QwickPAY menu.QWICKPAY SETTINGSQwickPAY allows you to enter DEFAULT settings for Tax and Tip values and turn CVV Field, Zip/Postal Code Field, andReceipt Printing ON or OFF.12

QWICKPAY DEMOSQwickPAY provides demos within the App. (Please be certain to enter in your live credentials once you are ready to make livetransactions. You cannot perform actual transactions for settlement in demo mode.) Monies will not be transferred in Demo mode.Additionally there will be a warning that states: “You are currently configured for Demo Mode. This is NOT a live transaction.”ATTEMPTING LIVE TRANSACTIONS IN DEMO MODE WILL NOT TRANSFER FUNDS.If you are in Demo Mode and try to make a Live transaction and hit Submit you will get the following warning:WarningYou are currently configured for Demo Mode.This is NOT a Live transaction.To disable Demo Mode: Go to the Application’s MENU,tap Merchant Info, enter your Merchant ID and Password,then tap DONE.CREDENTIALSDownload the App from the App Store and tap on Menu then Merchant Info and choose your demo mode (with or without a securecard reader authenticator). The demo credentials will automatically complete, you just need to enter your e-mail address.With SCRA (iOS - iDynamo/iDynamo5):Merchant ID: DemoMerchant Password: QwickPayDemoPwdWithout SCRA:Merchant ID: QwickPayDemoID Merchant Password: QwickPayDemoPwdAfter you enter your e-mail address tap DONE.DEMONSTRATION - ON/OFFDEMONSTRATION WARNING13

QWICKPAY MENUHISTORY: The QwickPAY Virtual Terminal provides all of the reporting you need to run the sales-end of your mobile business.History on your mobile device shows you all of the transactions you have performed on your mobile device, aggregated dataresides on your Virtual Terminal. It delivers a transaction search functionality, transaction detail viewing, and allows you to easilypull up transactions for Voids and Refunds. History should be cleared from the device at the discretion of the user; a warningmessage will appear when the memory is near the limit (each transaction takes about 20 KB of storage space without a receiptand with a receipt it takes approximately 50KB of storage space).SAVED RECEIPTS: Tap here to view, email or Print receipts.MYQWICKPAY.COM: Launch the Virtual Terminal by clicking on MyQwickPAY.com. Launching from here will require additionallogin, but gives you access to all virtual terminal menu items.MERCHANT INFO: Tap here to LOGIN and enter your credentials. The email address entered will be used to automatically carboncopy all receipts sent from this iPad device.To change your e-mail address in the QwickPAY App: Clear the field (tap on the X) next to the Merchant Email.Enter a new e-mail address. Tap Save.To change your password, login to the Virtual Terminal. Go to Admin and Change Password/Nickname. Once thepassword is updated in the Virtual Terminal, be sure to update the QwickPAY App. Go to Menu and MerchantInfo. Clear the field (tap on the X) next to the Merchant Password. Enter the new Merchant Password. Tap Save.NOTE: Please do NOT erase or adjust the Merchant ID. Demo Mode should be OFFQWICKPAY HELP: Tap here to launch the QwickPAY web site support page.MAGNESAFE SCRA: Tap this to see the SCRA’s unique serial number and firmware version. The serial number will always be 7digits and begin with a letter. The firmware version will always be numeric.REFER A FRIEND: Tap here to send a populated e-mail to friends and colleagues about QwickPAY.ABOUT: Touch here for the version and application information.MAIN MENUCHANGE EMAIL ADDRESSCHANGE PASSWORD14

QWICKPAY SETTINGSDEFAULT SETTINGSQwickPAY allows you to enter default settings for Tax and Tip values and turn CVV Field, Zip Code Field, and Receipt Printing ON/OFF.TAX AND TIP: Set your default calculations for tax and tip. This sets a default tax and tip calculated percentage of the sale amount.The next time you go to make a sale the tax and tip will automatically calculate to this default setting.1. Set the tax and tip default calculation settings percentages. In the example below the tax is set to 6.250% and the tip is set to 20.000%.2. Tap DONE to save changes.3. Tap BACK to go to the transaction screen.RECEIPT PRINTING: Available only with iOS. ON enables you to print a hard copy receipt to an AirPrint printer.ZIP CODE FIELD: Set the default to require or not to require by selecting ON or OFF.CVV FIELD: Set the default to require or not to require by selecting ON or OFF.CLEAR TRANSACTION HISTORY: Clear the transaction history on your phone. The data is aggregated and remains in your virtual terminal.AT THE POINT OF PURCHASEIn QwickPAY, you can override the default Tax and Tip manually at the point of sale. Once you enter the Amount, you can tap on theinformation icon and the Tax and Tip override screen will slide into view. (The Amount field is carried over from the prior screen and cannotbe edited here. To edit the Amount, tap NEXT and go back to the transaction page to adjust the Amount.) Change the fields by using thekeyboard. (Changing the percentages will show how the amounts change and changing the amounts will show how the percentageschange.) Tap NEXT to save your changes for this sale. Tax and Tip will revert back to default settings for subsequent transactions.1QWICKPAY DEFAULT SETTINGS2DEFAULT SETTINGS1AT THE POINT OF PURCHASE2OVERRIDE SCREEN15

section3TRANSACTION OVERVIEWQwickPAY allows you to use your iPhone, iPod, or iPad device like a very secure point of sale terminal. You canmake the following transaction types.SALE - SWIPEUsing your connected SCRA, you can swipe any branded payment card (Visa, MC, AMEX or Discover).SALE - MANUAL ENTRYIn instances where you need to hand key in card payment data, the virtual terminal will launch for manual keyentry of data only.SALE - QWICK CODESQwick Codes are a secure way to process “card present” transaction tokens.VOIDFor transactions that have not gone through settlement yet, you can void transactions.REFUNDSelect refund if settlement has already occurred and you need to perform a full or partial credit.ACCESS TO TRANSACTION MENUSELECT FROM TRANSACTION MENU16

SALE - SWIPEStarting from QwickPAY’s main transaction screen, touch the Trans.Sale button in the upper left corner. Select SALE-SWIPE to accept acredit card.1. SWIPE CARDSwipe the payment card through the SCRA (magstripe facing down). The card data is masked so that full card data is neverdisplayed. The customer name and account automatically appear from the card swipe. You can tap DETAILS to add information to yourcustomer contact (including e-mail and address).2. ENTER DETAILS AND SUBMITEnter the CVV2/CVC2 and a ZIP/Postal CODE to better validate the card (optional). Enter the dollar amount, tax and tip (these areautomatically calculated, but can be changed by pressing the blue arrow button). Take a picture using the camera function toinclude a photo of the customer or the goods being purchased (optional). Submit the Sale. Press the SUBMIT button when youare ready to process the sale. Transaction Authorization & Authentication: The transaction is sent to the QwickPAY PaymentProtection Gateway and a response will appear almost immediately. (An error alert will appear if the card could not be properlyauthenticated due to a poor MagnePrint score.) Press ADD TO CONTACTS to save the customer details (optional).3. OBTAIN SIGNATURECustomers may sign the receipt with their finger or use an optional stylus. Press DONE to automatically open an e-mail message.4. SEND RECEIPTSend your custom receipt via e-mail to the customer. The e-mail will automatically contain the receipt, your merchant e-mailaddress (CC’d) and the subject header containing the receipt number. Tap SEND to send the e-mail now. Print Receipt: After youe-mail the receipt you can also optionally print the receipt to any available AirPrint printer. Under QWICKPAY SETTINGS changeRECEIPT PRINTING to ON and QwickPAY will automatically prompt you to print a receipt after each transaction.1SWIPE2ENTER DETAILS3SIGNATURE4RECEIPT17

SALE - MANUAL ENTRYFrom the transaction MENU select SALE-MANUAL ENTRY to accept a payment without a card swipe.QwickPAY will automatically open a browser and log the merchant into the QwickPAY Virtual Terminal with no additional promptfor QwickPAY Merchant ID and Password. The merchant will be able to perform manual entry transactions ONLY. All other virtualterminal functionality will require full login via a separate browser session and full login using the QwickPAY Merchant ID andPassword. You can select SALE from the menu and MANUAL ENTRY (Keyboard) from the drop down menu. Merchants can key enter thecard number using their key pad or key board. You will see a CAUTION message warning you that card not present transactions areless secure. Tap or click CONTINUE to make the sale.1. ENTER DETAILS AND SUBMITENTER manually the necessary card data and the amount you wish to charge. You can additionally add the customer’scontact information by clicking on DETAILS (these are optional fields). This allows you to keep a record of the customer’s contactinformation and if an email address is collected, will also allow you to send a copy of the receipt to the customer after thetransaction is processed. SUBMIT Tap or click on the SUBMIT button once you are ready to process this transaction. Oncecharged, you will see the approval or decline message.2. EMAIL RECEIPTTap or click on VIEW RECEIPT if you wish to view, print or email the receipt.CAUTION1ENTER DETAILS2RECEIPT18

SALE - QWICK CODESQwick Codes transactions send 8-digit alpha Qwick Codes to the QwickPAY Payment Protection Gateway whereby QwickCodes are securely exchanged for decrypted card data which is then transmitted on to a PCI certified processor and used forauthorization. The funds available on the customer’s credit/debit card will then be reduced by the amount of the transaction,and the transaction will be placed in a queue for settlement later in the day.Starting from QwickPAY’s main transaction screen, touch the Trans.Sale button in the upper left corner. Select SALE - QWICKCODES to accept Qwick Codes.1. ENTER QWICK CODESEnter 8-digit Qwick Codes.2. ENTER DETAILSTake a picture using the Camera function to include a photo of the customer or the goods being purchased (optional). You canalso select an image from your Photo Library (size is 78x70 pixels), which could include an inventory of your products. Enter thedollar amount(s), tax and tip (they are automatically calculated, but can be changed by pressing the blue arrow button). Pressthe green Submit button, when you are ready to process the sale.3. OBTAIN SIGNATUREThe transaction is sent to the QwickPAY Payment Protection Gateway and a response will appear almost immediately. (An erroralert will appear if the card could not be properly authenticated due to a poor MagnePrint score or if in DEMO mode.) Press ADDTO CONTACTS to save the customer details (optional). Customers may sign the receipt with their finger or use an optional stylus.4. SEND RECEIPTPress SEND to send your custom receipt via e-mail to the customer. A copy will automatically go to your merchant e-mailaddress. After you e-mail the receipt you can also optionally print the receipt to any available AirPrint printer. Under SETTINGSchange RECEIPT PRINTING to ON and QwickPAY will allow you to print a receipt after each transaction.1/2ENTER QWICK CODES & DETAILS2SIGNATURE3RECEIPT19

VOIDAUTO ENTRY OF VOID DETAILSLaunch the mobile App. Press MENU (button in the upper right hand corner). Tap HISTORY. Tap on the transaction line. (Themost recent transactions are listed first. You will only see transactions that were performed on the device you are workingfrom. Aggregated transactions are only available in the Virtual terminal). The transaction details will display. Tap VOID (button inthe upper right hand corner). Trans.Void will automatically launch and will populate with the TRANSACTION ID. The original fullsale amount will populate. Press SUBMIT to void the transaction. The customer will be prompted to sign the receipt indicatingthe transaction was voided (this is optional). You also have the option to email a receipt to the customer and then Print to anyAirPrint printer.MANUAL ENTRY OF VOID DETAILSLaunch the mobile App. Choose the Trans.Void transaction from the transaction options listed in the upper left corner of thescreen. Enter the original transaction ID for the VOID. (Note: You can enter any QwickPAY transaction ID). Press SUBMIT to voidthe transaction. If preferred, you can have the customer sign the receipt indicating the transaction was voided and have anoptional receipt sent to them by e-mail.SAVED RECEIPTS: TRANSACTION IDSQwickPAY mobile stores saved receipts locally on your device (50 KB). You can delete the SAVED RECEIPTS at your discretion.QwickPAY Virtual Terminal stores a history of all transaction receipts. Under REPORTS there are SAVED RECEIPTS. There you canclick on the saved receipts to view details and print. These are securely stored with the QwickPAY Payment Protection Gateway.1TRANSACTION ID2OBTAIN SIGNATURE3SEND RECEIPT20

REFUNDAUTO ENTRY OF REFUND DETAILSLaunch the mobile App. Press MENU (button in the upper right hand corner). Tap HISTORY. Tap on the transaction line. (Themost recent transactions are listed first. You will only see transactions that were performed on the device you are working from.Aggregated transactions are only available in the Virtual terminal). The transaction details will display. Tap REFUND (button inthe upper right hand corner). Trans.Refund will automatically launch and will populate with the TRANSACTION ID. The original fullsale amount will populate, you can adjust the amount by tapping on the Amount line. Press SUBMIT to refund the transaction.Refunds require customer signature. The customer will be prompted to sign the receipt indicating the transaction was refunded.You then have the option to email a receipt to the customer and then Print to any AirPrint printer.MANUAL ENTRY OF REFUND DETAILSLaunch the mobile App. Choose the Trans.Refund transaction from the transaction options listed in the upper left corner ofthe screen. Next, enter the original transaction ID from the transaction you wish to refund. (Note: You can enter any QwickPAYtransaction ID). Enter the amount you wish to refund. Press SUBMIT to refund the transaction. You can have the customer signthe receipt indicating the transaction was refunded and have an optional receipt sent to them by e-mail.SAVED RECEIPTS: TRANSACTION IDSQwickPAY mobile store

iPhone 4s iPhone 3GS iPad iPhone 4 iPod touch 4th generation (This uses the iPhone 3GS adapter and a small insert that slips in. Be sure to position the insert so the inside name matches your iOS device.) iPod touch 5th generation iPhone 5s iPhone 5 iPad mini iPad with Retina display iDynamo iDynamo 5